Terms and Conditions

General conditions of use, service and contracting at



This notice of GENERAL CONDITIONS AND USE, SERVICE AND CONTRACTING of the web regulate the access, navigation, use, service and contracting of websites under the domain ""(hereinafter," website "), as well as the responsibilities derived from the use of its contents (understood hereinafter by "Contents" texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, as well as any other creation protected by Spanish laws and international treaties on intellectual and industrial property).

Regardless of them, the owner of the website you can set some particular conditions that regulate the use and / or contracting of specific services offered to users through the website.

It will be understood that the access or mere use of the website by the user implies its adherence to the General Conditions of Use, Service and Contracting that the owner of the website have published every time you access the website and they will be available to users. Consequently, the user must read these General Conditions of Use, Service and Contract carefully. In this sense, it will be understood by "User" to the person who accesses, browses, uses or participates in the services and activities, free or onerous, developed on the website.

Also, through the website, the owner may enable third parties (physical or legal) to advertise or provide their services.

This website presents a series of products and services. These products or services are perfectly defined on the website and the user acknowledges having knowledge of the limitations that the platform may contain at any time.

Before using and / or contracting said services or specific products, the user must carefully read these General Conditions and Conditions of Use, Service and Contracts created for this purpose. The use and / or contracting of said specific services implies the acceptance of the General Conditions of Use, Service and Contract that regulate them in the version published at the moment in which said use and / or contracting takes place.


Website browsing It is free and free in its essential uses. However The purpose of is the sale of own or third-party products that are offered on the portal at any time.

A) Registration as a User for the purchase of products or services.

The user can register on the platform for free with the sole purpose of having an account for future or current purchases. Registration on the platform does not require the user to acquire any product at any time and is intended to improve the administration of communications or offers in which the potential customer may be interested.

The User must provide a series of data to the website with the sole purpose of managing their registration request in the most efficient way. These data provided by the user may be used by for the sending of advertising notices of both the platform and third parties with which has a commercial relationship.

In any case, the user will be informed of the possibility of unsubscribing from said notifications in each of the shipments made. For more information see our legal notice.

In no case the effective registration of the user in the User section implies the acceptance of any of the onerous services that offers.

The data provided by the User must be true as of the date the account was created. reserves the right to refuse user registration at any time or cancel its access without prior notice for breach of any of the clauses of this General Conditions and Use, Service and Contracting document, as well as the community rules that at each moment they are established.

If you have any questions about this point, you can contact us by email:


Payments made by users in any onerous mode are made through the “PayPal” payment matrix. In this payment matrix there is the payment option through:

- PayPal: The user may pay the purchased product.


- Card: The platform also supports payment by bank card through secure payment gateways that the owner of the website estimates at any time.

- Wire transfer.

* Also if you prefer, you can make your purchase by phone by calling 958468377.


In any case, the web platform will generate the timely invoice after the purchase and taking into account the tax obligations of each country.

However, the holder declines any responsibility for non-compliance in the provision of truthful tax data for the realization of this obligation.

The owner of the website declines any responsibility for the incidents that these secure payment environments may cause with respect to the user, who must resolve said incidents with the payment provider in case of cause not attributable to the owner of the website.


In compliance with Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, makes available to the client the following information on withdrawal in the purchases made on the platform.

Can I withdraw from a product purchased at

Yes. You can withdraw from the purchase of any product purchased on our platform without the need for any justification or penalty. You must inform the platform in the email

Can I give up any purchase made at

Some of our products are not subject to return based on art. 103. Exceptions to the right of withdrawal, more specifically according to sections d) and e):

d) The supply of goods that may deteriorate or expire quickly.

e) The supply of sealed goods that are not suitable for return for reasons of health or hygiene protection and that have been unsealed after delivery.

As an example, among our items that do not support return are:

- Any of our teas offered in our category "Teas and accessories".

- Any product in the category "Natural cosmetics" in cases where the package is open for you.

- Any product in the "incense" category.

What term do I have to withdraw from my purchase?

The buyer will have 14 calendar days to withdraw from their purchase. The period will begin to run from the availability of the product to the customer. From the moment you receive the product at home, you will have 14 calendar days to communicate to that you wish to withdraw your purchase.

Do I have to pay something if I give up my purchase? Will I pay the return costs?

In no case. You will not have to pay any amount if you have decided to withdraw from your purchase in the period indicated above.

How will my money be returned?

Once the return of the product has been verified, you will receive the amount paid as soon as possible and through the payment system with which you made the purchase.

I want to return a product, how do I let you know?

Here is a sample return request. Copy and paste this text, modifying your data and send it to

“To the attention of the customer service of Decor Alcazaba:

Physical contact address: Calle Ugijar, Nº4, CP: 18210, Hazards (Juncaril Industrial Estate), Granada, Spain.

Electronic contact address:

Dear Sirs,

Through this communication, I inform you under art. 69 of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, of my intention to withdraw from the purchase made in its platform.

I put at your disposal my data, as well as those of the product purchased on its platform:

  1. Name and surname:
  2. Full address where I received the product:
  3. Mail with which I managed my purchase:
  4. Product purchased on its return platform:
  5. Date of purchase:
  6. Delivery date at my address of the product:

I request that you manage the return of the product.

Receive a warm greeting:



These General Conditions and of Use, Service and Contracting are granted under Spanish law. Any controversy over them will be resolved in accordance with it and under Spanish jurisdiction. The courts of the city of Granada will be competent to know about these General Conditions and of Use, Service and Contracting, renouncing the user to any other jurisdiction.